Create an Frequently Asked Questions (FAQ) page to address queries proactively. You can also add FAQs to any page or post. FAQs help you to section/structure your content into logical chunks and improve your SEO.
What are we building?
Let’s create a page and add sets of questions and answers (like the ones below) to a post or page in WordPress (without using any code).
At the same time, what if we were able to automatically add the structured data (FAQ schema) – i.e. code that helps search engines understand that your post addresses a question posed by a user. It may also help win you featured snippets in Search Engine Results Page (SERP).
Frequently Asked Questions
Why you should have an FAQ page?
Your customers and clients may have some questions about your services or products. If they don’t find the answer they are likely to leave your site.
What are the benefits of an FAQ page?
Save Time – address queries proactively. Don’t respond to the same question/s again and again.
Improve SEO – by structuring the content, users will be able to navigate your site easily.
Build Trust – be upfront and explaining your services and pricing etc
Reduce complaints – avoid frustration and provide answers to questions such as expected delivery schedule etc
Reduce anxiety – if you run an eCommerce site, FAQs will alleviate any purchase anxieties that your product page does not address.
How many FAQ pages can I set up
Have one main page that includes FAQs. On this site, I have opted to include my primary FAQs on my homepage.
You can use the Yoast FAQ blocks to create unlimited FAQs in posts or pages. I have added FAQs to many posts and pages to address queries. For example, I offer Landing Page Design services and on that page you find Landing Page Design FAQs.
Can I hide/show my FAQs?
Once you have added some styles and scripts, you can set all of them up as accordions if you wish.
What is structured data?
Structured data is code in a specific format so that search engines can read the code and use it to display search results in a specific and much richer way. For more information, refer to https://yoast.com/what-is-structured-data/
Schema.org is an organisation that promotes schemas for structured data including one for Frequently Asked Questions (FAQs) on the Internet, on web pages, in email messages, and beyond. This helps provide context to search engines like Google.
How do we add structured data?
Adding structured data in the past usually involved copy-pasting code from a site like schema.org and modifying code.
Yoast provides two structured data blocks, the FAQ block and the How-to block. They provide an easy way to add structured data to your site without the need to code.
The FAQ block adds the necessary structured data markup to make your content more accessible to Google.
Yoast adds the required FAQ scheme to your page/post. No code! Too easy!!!
For more information, refer to How to build a structured data-powered FAQ page using Yoast SEO.
Are there any dependencies?
Yes – Ensure that the Yoast SEO plugin is installed and activated. Yoast SEO is the #1 WordPress SEO plugin with over 5 million active installs.
The FAQ block only works in the block editor (Gutenberg Editor). If you are using Classic WordPress editor – here is one more reason to switch to the block editor.
Can I add multiple FAQ blocks?
You can the FAQ block to any number of pages or posts on your site. Only add one FAQ block per page/post.
Yoast plugin to create our FAQ page
We will use the #1 SEO Plugin – Yoast to add FAQs
Yoast provides the FAQ block which works in the WordPress block editor (Gutenberg). The FAQ block is an easy way to add FAQs and structured data to your site without the need to code.
Step by step illustrated guide to create an FAQ page
While the method described below is very easy and only takes a few minutes, I am happy to set this up for you. Please contact me.
Total Time: 10 minutes
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Install and activate Yoast
Ensure that the Yoast SEO plugin is installed and activated. Yoast SEO is the #1 WordPress SEO plugin with over 5 million active installs.
It is likely that you already have Yoast installed.To install Yoast
From the Plugins menu in your dashboard, select Add New.
Search for Yoast SEO and Activate the plugin. You wil be taken through a 5 min guided process to set up SEO settings.
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Create a new FAQ page or edit an existing page
To create an FAQ page, from the toolbar, select + New > Page. Or Edit an existing page/post.
On this site, I have opted to include my primary FAQs on my homepage> In addition, I add FAQs to each page or post as required (for example on this post).
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Select the + add block button
Once you select the +add block button (A), the FAQ block can be found by searching for FAQ (B) and is found under Yoast Structured Data Blocks. Click to add the FAQ block (C).
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Add question and answer text
The intuitive FAQ block allows you to enter a question and its answer.
The FAQ block adds the necessary structured data markup to make your content more accessible to Google. No code to add/modify! Too easy!!! -
Add an image
You can also add an image to illustrated the answer text using the + Add image button.
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Add more
Click on + Add/Insert question buttons to add additional question and answers.
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Need to reorder the questions
Use the handy Move question up and Move question down buttons to change the order of FAQs.
Need to delete FAQs? Just click on the Delete FAQ (trashcan) icon. -
Done.
Once you are done, you’ll have a well-structured FAQ page with valid and properly structured data.
Click Preview to check if the FAQs are in order in the site frontend. If not, make the necessary changes.You can set up such FAQ blocks on multiple pages or posts.
Can I show/hide my FAQs?
Of course, if you are happy to spend 10 mins adding some styles and scripts, you can set them up into show/hide blocks as illustrated below.
Click here to learn how to set up your FAQs as hide/show accordions.
I am happy to set up a similar FAQ page for you, please contact me for a quote.
The easiest way for making a FAQ section is to make a separate page. You can make this page from your WordPress dashboard. After creating the the you can add it to your menu or in the footer or whatever you want.
Go to your WordPress dashboard
Click on the add new option
Then you need to give the page name as FAQ
In the content area add your questions and answers. You may bold the questions so it highlighted to the audience.
After everything is done don’t forget to click on the publish button.
After creating the page go to Appearance> Menus from the dashboard.
Under the page area you will find your new FAQ page listing. Check the box and click on the add to menu option.
The drag and drop option help you to place your FAQ page anywhere you want.
At last click on the save menu option
Follow this link for more details and better understanding: niamrox.com/how-to-add-a-frequently-asked-question-faq-in-wordpress/
Hi Risul,
Thanks for your comments.
I checked out both plugins mentioned in your blog post: Quick and Easy FAQs and Ultimate FAQ.
I realise that whilst both plugins create FAQs that are visually appealing, neither of them create required code to improve the SEO and help us get featured snippets. This is why I prefer Yoast FAQ block. I hear RankMath FAQ probably does the same.